Running a clinic
The parts of the business that are nobody's job until they go wrong: what the hour costs, which numbers change a decision, and what is on the shelf.
- What the front desk actually costs youPutting a number on a minute of reception time, counting the minutes booking and reminding consume, and being honest about which of it automation gives back.Read
- From consultation to treatment: where aesthetic clinics lose peopleThe consultation is an assessment and a sale at the same time, and most of the loss happens in the days after it. What actually moves the number, and what to measure instead of bookings.Read
- The numbers worth watching in a clinicSix figures that change a decision, how to work each one out from data you already have, and the popular ones that only make you feel busy.Read
- How to price the work a clinic actually doesWorking out what an hour of your clinic costs before you decide what to charge for it — and what to do about the treatments that turn out to be losing money.Read
- Stock control for clinics, without a warehouseWhich consumables are worth counting, how to set a reorder point that survives a busy week, and why the money tied up in a store cupboard is usually more than anyone guesses.Read