Languages
Twenty-four languages, detected per patient rather than picked from a menu.
The assistant answers in the language the patient writes in, across 24 languages. There is no language selector for the patient to find and no setting for you to maintain — a message in German gets an answer in German.
Right-to-left languages are laid out right-to-left, not simply translated into a left-to-right shell. Arabic reads as Arabic rather than as English with Arabic words in it.
What is and is not translated
| Follows the patient | |
|---|---|
| The assistant's own replies | Yes |
| The booking form and widget interface | Yes |
| Your FAQ entries | Answered from, in the patient's language |
| Locked answers | No — sent exactly as written, which is the point |
| Your out-of-hours message | No — as written |
If a meaningful share of your patients writes in a second language, write a locked answer per language for your high-stakes topics. Everything else adapts on its own.
Your own panel
Panel language is separate and set per user, so a clinic can have Turkish-speaking front desk staff and an English-speaking manager without either of them compromising.
The record keeps its language
A consent form signed in Turkish stays Turkish in the record after you switch your panel to English. What the patient read is a fact about that day, not a display preference.
Common questions
- What if a patient switches language mid-conversation?
- It follows them. Detection is per message, not per session.
- Can I force one language?
- No, and it would be the wrong lever — a patient who writes in a language you did not anticipate is exactly the patient the feature is for.