Working hours

The weekly pattern that decides which slots exist at all, and how per-doctor hours sit inside it.

In the panelClinic managementWorking hours

Working hours are the outer boundary of everything else. A slot cannot exist outside them, whatever a doctor's own schedule or an appointment rule says.

Setting the week

  1. Set the open and close time for each day.
  2. Mark days you do not work as closed rather than setting them to zero — closed is a statement the assistant can make, a zero-length day is a puzzle.
  3. Add a midday break if you keep one. The calendar shows it as blocked rather than bookable.

Doctors who work different hours

A doctor can carry their own pattern where it differs from the clinic's. It is read as a narrowing, never a widening: a doctor available until 20:00 in a clinic that closes at 18:00 is available until 18:00.

Example

Why the narrowing rule matters

  • Clinic — Monday 09:00–18:00
  • Dr. Aydın — Monday 08:00–20:00
  • Bookable — 09:00–18:00. The clinic is shut at 08:00; there is nobody to open the door.

What reads this page

  • The calendar, when it generates slots.
  • The booking endpoint, which refuses anything outside these hours regardless of what asked.
  • The assistant, when a patient asks whether you are open on Saturday.
  • The widget, when it decides whether to show your out-of-hours message.
Note

This is why "are you open on Saturday?" needs no configuration. Answer it here and four surfaces get it right at once.

Common questions

How do I close for a public holiday or a week of leave?
Block the range in the calendar. Working hours are the recurring weekly pattern; one-off closures belong on the calendar, where they can be seen.
We open on alternate Saturdays.
Set Saturday open in the weekly pattern and block the Saturdays you are shut. The other way round — closed by default, opened individually — is not something the weekly pattern can express.

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Still stuck?

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