Appointments
Rules, the calendar, reminders, the waitlist, and how much patients can do themselves.
Appointment rules
The six settings that decide what can be booked, by whom, and how far ahead.
ReadWorking in the calendar
Moving appointments, blocking time, appointment states, and what the server refuses to accept.
ReadReminders
When they go out, who gets them, and why one did not arrive.
ReadThe waitlist
What happens when a patient wants a slot you do not have, and how to work the queue.
ReadLetting patients change their own appointments
Cancel and reschedule links, the cutoff before they stop working, and when to turn them off.
ReadStill stuck?
Write to us and a person reads it. Tell us what you were trying to do and what happened instead — that is usually enough for us to answer in one reply rather than three.