Analytics
Appointment outcomes, conversation quality, doctor utilisation and when you are actually busy.
Overview metrics
The appointment funnel, completion, no-shows, and how many bookings the assistant produced.
ReadConversation metrics
Volume, handoff rate, booking conversion — and what each one should make you do.
ReadDoctor and patient metrics
Utilisation, capacity, no-shows per clinician, new patients and where they came from.
ReadBusiest times
The hour-by-day heatmap, and the staffing questions it answers.
ReadStill stuck?
Write to us and a person reads it. Tell us what you were trying to do and what happened instead — that is usually enough for us to answer in one reply rather than three.