Data and privacy
Where your data lives, who touches it, how long you keep it, and what you have agreed to.
Where your data lives
The region, the sub-processors, the one route that leaves it, and how clinics are kept apart.
ReadRetention and data requests
Deciding how long to keep things, and handling a patient who asks for their data.
ReadYour agreements with us
Which documents apply, when you accepted them, and how to get a signed copy.
ReadStill stuck?
Write to us and a person reads it. Tell us what you were trying to do and what happened instead — that is usually enough for us to answer in one reply rather than three.