Conversations

The inbox where patient chats land, taking one over from the assistant, and replying fast.

The conversation inbox

Where every chat lands, what the statuses mean, and which ones need you now.

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Taking over a chat

Stepping in front of the assistant, talking to the patient live, and handing back.

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Canned replies

Saved answers your team can drop into a live chat with a keystroke.

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Other areas

Getting started Clinic setup Appointments Patients and records The assistant Finance Stock Analytics Account and access Data and privacy

Still stuck?

Write to us and a person reads it. Tell us what you were trying to do and what happened instead — that is usually enough for us to answer in one reply rather than three.